:root{--navy:#142a43;--navy-light:#24435e;--teal:#08696b;--teal-light:#e7f5f3;--ink:#193147;--muted:#52677a;--line:#d9e2e9;--paper:#fff;--bg:#f4f7fa;--amber:#8b5a00;--red:#a42a32;--red-bg:#fff0f1;--radius:14px;--shadow:0 5px 20px #142a4309;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg);line-height:1.55;font-size:16px}
*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:4px}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #bd6c00}a{color:var(--teal);text-underline-offset:3px}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.58}button,.button{border:1px solid var(--teal);border-radius:8px;padding:.7rem 1rem;background:var(--teal);color:#fff;font-weight:650;line-height:1.35;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:.5rem;min-height:44px}button:hover:not(:disabled),.button:hover{background:#07676a}.secondary{background:#fff;color:var(--navy);border-color:#b8c8d5}.secondary:hover:not(:disabled){background:#eef3f7}.quiet{background:transparent;color:var(--teal);border-color:transparent}.quiet:hover:not(:disabled){background:var(--teal-light)}.danger{background:var(--red);border-color:var(--red)}h1,h2,h3,h4,p{margin-top:0}h1{font-size:clamp(1.65rem,2.8vw,2.5rem);line-height:1.17;letter-spacing:-.035em;margin-bottom:.75rem}h2{font-size:1.3rem;line-height:1.3;margin-bottom:1rem}h3{font-size:1.08rem;line-height:1.35;margin-bottom:.6rem}h4{font-size:1rem;margin-bottom:.4rem}p{margin-bottom:1rem}small,.small{font-size:.84rem}.muted{color:var(--muted)}.eyebrow{font-size:.73rem;letter-spacing:.11em;font-weight:800;text-transform:uppercase;color:var(--teal);margin-bottom:.6rem}.hidden{display:none!important}.skip-link{position:absolute;left:1rem;top:-100px;z-index:100;background:#fff;padding:1rem}.skip-link:focus{top:1rem}.site-header{height:82px;background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 3.1%;gap:1rem}.brand{display:flex;align-items:center;gap:.8rem;color:#fff;text-decoration:none;font-size:1.35rem;font-weight:750;line-height:1.05}.brand small{display:block;letter-spacing:.17em;font-size:.57rem;margin-top:.4rem;font-weight:650}.brand-mark{display:flex;align-items:center;justify-content:center;background:#fff;color:var(--navy);width:42px;height:42px;border-radius:10px;font-size:1.7rem}.identity{display:flex;gap:.75rem;align-items:center;font-size:.85rem}.identity button{background:#ffffff10;border-color:#ffffff40;color:#fff;font-size:.8rem;padding:.45rem .75rem}.identity .role{color:#b7d2df;display:block;font-size:.7rem;text-transform:capitalize}.training-banner{background:#eaf4f4;border-bottom:1px solid #c9e3e2;display:flex;align-items:center;justify-content:center;gap:1rem;padding:.65rem 1rem;color:#285a60;font-size:.77rem}.training-banner strong{letter-spacing:.12em;font-size:.68rem}.app-shell{display:flex;min-height:calc(100vh - 185px);max-width:1600px;margin:0 auto}.sidebar{width:220px;flex:0 0 220px;padding:2rem 1rem;border-right:1px solid var(--line)}.sidebar a{display:flex;align-items:center;gap:.75rem;padding:.85rem .8rem;border-radius:8px;margin-bottom:.3rem;color:var(--muted);text-decoration:none;font-size:.9rem;font-weight:600}.sidebar a.active{background:var(--teal-light);color:#086c70}.sidebar .nav-icon{font-size:.72rem;border:1px solid currentColor;width:23px;height:23px;display:grid;place-items:center;border-radius:5px}.sidebar .nav-group{font-size:.65rem;font-weight:800;letter-spacing:.14em;color:#52677a;text-transform:uppercase;margin:1.5rem .8rem .6rem}.sidebar .nav-group:first-child{margin-top:0}main{flex:1;min-width:0;padding:2.2rem clamp(1.1rem,3vw,3rem) 3rem}.site-footer{padding:1.2rem 3%;font-size:.76rem;color:var(--muted);border-top:1px solid var(--line);display:flex;justify-content:space-between;gap:1rem}.page-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:1.5rem;margin-bottom:1.7rem}.page-heading p{max-width:700px;color:var(--muted);margin-bottom:0}.card{background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);padding:1.4rem;box-shadow:var(--shadow);margin-bottom:1.3rem}.card.compact{padding:1rem}.card.dark{background:var(--navy);color:#fff;border-color:var(--navy)}.card.dark .muted{color:#cad7e1}.hero{padding:1.8rem 2rem;background:linear-gradient(110deg,#142a43,#234e64);color:#fff}.hero p{color:#d9e7ec;max-width:760px}.hero .eyebrow{color:#99dcda}.hero .button{background:#fff;color:var(--navy);border-color:#fff}.grid{display:grid;gap:1.3rem}.grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}.grid.three{grid-template-columns:repeat(3,minmax(0,1fr))}.grid .card{margin-bottom:0}.metric{background:#fff;border:1px solid var(--line);border-radius:12px;padding:1.1rem 1.25rem}.metric strong{display:block;font-size:1.8rem;letter-spacing:-.04em}.metric span{font-size:.78rem;color:var(--muted)}.metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem;margin:1.2rem 0 1.7rem}.badge{display:inline-block;padding:.22rem .55rem;border-radius:6px;font-size:.68rem;font-weight:750;background:#edf2f7;color:#405a71;white-space:nowrap}.badge.teal{background:var(--teal-light);color:#056568}.badge.amber{background:#fff2d9;color:#825407}.badge.red{background:#ffeaec;color:#9d2932}.badge.white{background:#ffffff1a;color:#d8f2ee}.card-top{display:flex;justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1rem}.row{display:flex;align-items:center;gap:.75rem;flex-wrap:wrap}.row.between{justify-content:space-between}.spaced{margin-top:1.3rem}.stack>*+*{margin-top:1rem}.section-divider{border-top:1px solid var(--line);padding-top:1.2rem;margin-top:1.2rem}.schedule-block{display:grid;grid-template-columns:72px 1fr;gap:1rem;border-top:1px solid var(--line);padding:1rem 0}.schedule-block:last-child{padding-bottom:0}.schedule-block .time{font-size:.8rem;color:var(--teal);font-weight:800}.schedule-block h3{font-size:.96rem;margin-bottom:.3rem}.schedule-block ul{font-size:.83rem;color:var(--muted);padding-left:1.1rem;margin:.5rem 0}.progress-track{background:#e4ebf0;height:7px;border-radius:10px;overflow:hidden;margin:.75rem 0}.progress-track div{background:var(--teal);height:100%;border-radius:10px}.login-card{max-width:455px;margin:3vh auto;padding:2rem}.login-card h1{font-size:1.9rem}.login-card .button,.login-card button[type=submit]{width:100%}.field{margin-bottom:1rem}label{display:block;font-weight:650;font-size:.86rem;margin-bottom:.4rem}input:not([type=checkbox]):not([type=radio]),textarea,select{width:100%;border:1px solid #aebfcd;background:#fff;color:var(--ink);border-radius:7px;padding:.7rem .8rem;min-height:44px}textarea{resize:vertical;min-height:100px}input::placeholder{color:#748496}.field-help{font-size:.77rem;color:var(--muted);margin:.4rem 0 0}.checkbox-label{display:flex;align-items:flex-start;gap:.7rem;font-weight:500;line-height:1.5}.checkbox-label input{margin-top:.3rem;width:18px;height:18px;flex-shrink:0;accent-color:var(--teal)}fieldset{border:0;padding:0;margin:0 0 1rem}legend{font-weight:700;margin-bottom:1rem;font-size:1.08rem}.option{display:flex;align-items:flex-start;gap:.75rem;border:1px solid var(--line);border-radius:9px;padding:.85rem 1rem;font-weight:500;cursor:pointer;margin-bottom:.65rem;font-size:.9rem}.option:hover{background:#f8fbfc;border-color:#9bbfc3}.option:has(input:checked){background:var(--teal-light);border-color:var(--teal)}.option input{margin-top:.25rem;accent-color:var(--teal);width:17px;height:17px;flex:0 0 17px}.feedback{border-left:4px solid var(--teal);background:var(--teal-light);border-radius:0 8px 8px 0;padding:1rem;margin:1rem 0;font-size:.9rem;white-space:pre-line}.feedback.error{border-color:var(--red);background:var(--red-bg)}.notice{margin:1rem auto;padding:1rem 1.3rem;background:var(--red-bg);border:1px solid #e6b7bd;border-radius:8px;max-width:1200px;color:#7f222a;white-space:pre-line}.loading{padding:4rem 1rem;text-align:center;color:var(--muted)}.empty{padding:2rem;text-align:center;color:var(--muted)}.chapter-layout{display:grid;grid-template-columns:235px minmax(0,1fr);gap:1.4rem}.chapter-list{align-self:start;position:sticky;top:1rem}.chapter-link{display:block;width:100%;text-align:left;background:transparent;color:var(--ink);border:0;border-bottom:1px solid var(--line);border-radius:0;padding:.9rem .3rem;line-height:1.45;text-decoration:none;font-size:.84rem}.chapter-link:last-child{border-bottom:0}.chapter-link.selected{color:var(--teal);font-weight:750}.chapter-link:hover{background:#f0f7f7}.chapter-link small{display:block;color:var(--muted);font-size:.69rem;margin-bottom:.25rem}.chapter-link.locked{opacity:1;color:var(--muted)}.lesson-text{font-size:.96rem;max-width:850px}.lesson-text p{white-space:pre-line}.lesson-text section+section{margin-top:1.5rem}.lesson-text ul{padding-left:1.25rem}.question-count{font-size:.78rem;color:var(--muted);margin-bottom:.75rem}.coach-answer{white-space:pre-line}.source-chips{display:flex;flex-wrap:wrap;gap:.4rem;margin-top:.7rem}.source-chips span{background:#edf2f7;border-radius:5px;padding:.3rem .5rem;font-size:.7rem}.scenario-card{display:flex;flex-direction:column;height:100%}.scenario-card p{font-size:.88rem;flex:1;color:var(--muted)}.scenario-card button{align-self:flex-start}.conversation{max-height:420px;overflow-y:auto;display:flex;flex-direction:column;gap:.8rem;margin:1rem 0}.bubble{padding:.8rem 1rem;border-radius:10px;background:#edf3f7;max-width:90%;white-space:pre-line;font-size:.9rem}.bubble.agent{align-self:flex-end;background:var(--teal-light)}.bubble .speaker{font-weight:750;font-size:.7rem;display:block;margin-bottom:.25rem;text-transform:uppercase;letter-spacing:.05em}.choice-button{display:block;width:100%;background:#fff;color:var(--ink);border-color:var(--line);text-align:left;font-size:.9rem;justify-content:flex-start;margin-bottom:.7rem;font-weight:500}.choice-button:hover:not(:disabled){background:var(--teal-light);border-color:var(--teal)}.sim-layout{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:1.3rem}.sim-toolbar{display:flex;align-items:center;justify-content:space-between;background:var(--navy);color:#fff;padding:.8rem 1rem;border-radius:10px 10px 0 0;font-size:.84rem}.sim-window{border:1px solid #b8cbd5;border-radius:10px;background:#fff;overflow:hidden;margin-bottom:1.2rem}.sim-window .sim-toolbar{border-radius:0}.sim-body{padding:1.2rem}.sim-menu{display:flex;gap:1rem;font-size:.72rem;border-bottom:1px solid var(--line);padding:.75rem 1rem;background:#f7fafc;color:var(--muted)}.sim-menu strong{color:var(--teal)}.sim-instruction{background:#eaf4f4;padding:1rem 1.2rem;border-radius:9px;border:1px solid #c8e1e0;margin-bottom:1.2rem}.sim-instruction p{margin:0;font-size:.9rem}.sim-instruction .eyebrow{margin-bottom:.4rem}.facts{margin:0;display:grid;gap:.75rem}.facts div{padding-bottom:.65rem;border-bottom:1px solid var(--line)}.facts div:last-child{border-bottom:0;padding-bottom:0}.facts dt{font-size:.66rem;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:700}.facts dd{margin:.2rem 0 0;font-size:.85rem;overflow-wrap:anywhere}.contact-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.85rem}.contact-value{background:#f7f9fc;border:1px solid var(--line);padding:.7rem;border-radius:7px;font-size:.86rem;overflow-wrap:anywhere}.contact-value span{display:block;font-size:.66rem;text-transform:uppercase;color:var(--muted);margin-bottom:.2rem;font-weight:700}.email-header{border-bottom:1px solid var(--line);padding-bottom:1rem;margin-bottom:1rem;font-size:.84rem}.email-header div{margin-bottom:.4rem}.email-content,.document-copy{white-space:pre-line;font-size:.9rem;overflow-wrap:anywhere}.document-paper{background:#fff;border:1px solid var(--line);padding:1.5rem;margin-bottom:1rem;box-shadow:0 3px 10px #142a4307}.document-paper .watermark{font-size:.65rem;color:#8c5c14;letter-spacing:.1em;font-weight:800;text-align:center;padding:.5rem;background:#fff5df;margin-bottom:1rem}.delivery-row{display:flex;gap:.75rem;align-items:flex-start;border-bottom:1px solid var(--line);padding:.8rem 0;font-size:.84rem}.delivery-row:last-child{border:0}.delivery-row .channel{font-size:.66rem;font-weight:800;width:46px;padding-top:.2rem}.delivery-row p{margin:.3rem 0 0}.stepper{display:flex;gap:5px;margin-bottom:1rem}.stepper span{height:5px;background:#dfe7ed;flex:1;border-radius:5px}.stepper span.done{background:var(--teal)}details{border-top:1px solid var(--line);padding-top:.8rem;margin-top:1rem}summary{cursor:pointer;font-size:.82rem;font-weight:650}.event-history{padding-left:1.2rem;font-size:.78rem;color:var(--muted)}.event-history li{margin-bottom:.6rem}.toolbar{display:flex;align-items:center;gap:1rem;justify-content:space-between;flex-wrap:wrap;margin-bottom:1rem}.toolbar .field{margin-bottom:0;min-width:220px}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:.8rem}th{text-align:left;background:#f1f5f8;font-size:.7rem;text-transform:uppercase;letter-spacing:.04em}th,td{padding:.85rem .7rem;border-bottom:1px solid var(--line);vertical-align:top}td .badge{white-space:normal}.trainer-person{font-weight:700;display:block}.trainer-user{font-size:.69rem;color:var(--muted)}.trainer-actions button{font-size:.73rem;padding:.4rem .6rem;min-height:34px}.readiness{background:#f2f7f9;border:1px solid var(--line);border-radius:8px;padding:.9rem;font-size:.84rem}.terminal-label{font-family:ui-monospace,monospace;font-size:.76rem;background:#eef3f7;border-radius:5px;padding:.25rem .4rem}.choice-label{font-size:.7rem;color:var(--teal);font-weight:800;letter-spacing:.07em}.success-panel{text-align:center;padding:2rem 1rem}.success-panel .success-icon{background:var(--teal-light);width:56px;height:56px;border-radius:50%;display:grid;place-items:center;margin:0 auto 1rem;font-size:1.5rem;color:var(--teal)}
@media(max-width:1100px){.sidebar{width:180px;flex-basis:180px;padding-inline:.6rem}.sim-layout{grid-template-columns:minmax(0,1fr) 240px}.chapter-layout{grid-template-columns:200px minmax(0,1fr)}.grid.three{grid-template-columns:repeat(2,minmax(0,1fr))}main{padding-inline:1.3rem}}
@media(max-width:850px){.app-shell{display:block}.sidebar{width:100%;padding:.65rem 1rem;border-right:0;border-bottom:1px solid var(--line);display:flex;flex-wrap:wrap;gap:.25rem}.sidebar a{font-size:.78rem;padding:.5rem .65rem;margin:0}.sidebar .nav-group{display:none}.sidebar .nav-icon{display:none}.chapter-layout,.sim-layout{grid-template-columns:1fr}.chapter-list{position:static}.chapter-list details{border:0;margin:0;padding:0}.sim-aside{display:grid;grid-template-columns:1fr 1fr;gap:1rem}.chapter-link{padding:.65rem}.site-header{padding-inline:1.2rem}.training-banner{gap:.5rem;flex-wrap:wrap;font-size:.7rem}.chapter-list{max-height:260px;overflow-y:auto}}
@media(max-width:570px){main{padding:1.5rem 1rem 2rem}.grid.two,.grid.three{grid-template-columns:1fr}.metrics{gap:.5rem}.metric{padding:.75rem}.metric strong{font-size:1.3rem}.metric span{font-size:.66rem}.card{padding:1.1rem}.hero{padding:1.4rem}.page-heading{display:block}.page-heading>.badge{margin-top:.7rem}.identity{gap:.5rem;font-size:.73rem}.identity .role{display:none}.identity button{font-size:.72rem;padding:.4rem .55rem}.brand{font-size:1.1rem}.brand-mark{width:34px;height:34px;font-size:1.4rem}.site-header{height:74px}.training-banner span{font-size:.65rem}.site-footer{display:block}.site-footer span{display:block;margin-top:.3rem}.sim-aside{grid-template-columns:1fr}.contact-grid{grid-template-columns:1fr}.login-card{margin:1rem auto;padding:1.4rem}.row>button{flex-grow:1}.schedule-block{grid-template-columns:58px 1fr;gap:.7rem}.toolbar .field{width:100%}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}
@media print{.site-header,.sidebar,.training-banner,.site-footer,button{display:none!important}main{padding:0}.card{box-shadow:none;break-inside:avoid}.app-shell{display:block}}

progress.progress-track{appearance:none;border:0;display:block;width:100%;color:var(--teal)}progress.progress-track::-webkit-progress-bar{background:#e4ebf0;border-radius:10px}progress.progress-track::-webkit-progress-value{background:var(--teal);border-radius:10px}progress.progress-track::-moz-progress-bar{background:var(--teal);border-radius:10px}.row.center{justify-content:center}

.manual-alert{background:#fff05a;border:2px solid #d99900;border-radius:12px;padding:1.3rem;margin-bottom:1.3rem;color:#302700}.manual-alert h2{color:#7a210b}.reference-image{display:block;width:100%;height:auto;margin-top:1rem}.card li{margin-bottom:.6rem}.stepper{overflow:hidden}.sim-instruction p,.manual-alert{overflow-wrap:anywhere}